# Fuel wallet issue - not recovered additional accounts

**URL:** <https://forum.fuel.network/t/fuel-wallet-issue-not-recovered-additional-accounts/7113>\
**Category:** Fuel Wallet\
**Created:** [November 22, 2024, 2:11pm UTC](https://forum.fuel.network/t/fuel-wallet-issue-not-recovered-additional-accounts/7113 "2024-11-22T14:11:22Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![bertie](https://avatars.discourse-cdn.com/v4/letter/b/9de0a6/32.png) [@bertie](https://forum.fuel.network/u/bertie)\
**Post date:** [November 22, 2024, 2:11pm UTC](https://forum.fuel.network/t/fuel-wallet-issue-not-recovered-additional-accounts/7113/1 "2024-11-22T14:11:22Z")

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I have been having some problems already with Fuel wallet sometimes greying out on a loading screen and now showing assets for a while.

but today when i clicked the chrome extension it had hard cleaned the wallet details and i had to re-enter the seed and create a new password.

when i then opened the wallet it has only recovered 1 account when i had 2 originally both with NFTs and ETH in them on Ignition.

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**Author:** ![rishabhkeshan](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.fuel.network/rishabhkeshan/32/3346_2.png) [@rishabhkeshan](https://forum.fuel.network/u/rishabhkeshan)\
**Post date:** [November 22, 2024, 2:17pm UTC](https://forum.fuel.network/t/fuel-wallet-issue-not-recovered-additional-accounts/7113/2 "2024-11-22T14:17:06Z")

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Hey @bertie, our team has been aware of the issue for the wallet reset and are working on it as the highest priority.

As for the accounts, you should be able to click on the Add New Account CTA under the Accounts Section to add your other accounts.

 ![image](https://us1.discourse-cdn.com/flex022/uploads/fuel/original/2X/8/8e28178c327c9ae048ad560f489bea239ff51cbe.png)

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**Author:** ![rishabhkeshan](https://sea2.discourse-cdn.com/flex022/user_avatar/forum.fuel.network/rishabhkeshan/32/3346_2.png) [@rishabhkeshan](https://forum.fuel.network/u/rishabhkeshan)\
**Post date:** [November 22, 2024, 2:19pm UTC](https://forum.fuel.network/t/fuel-wallet-issue-not-recovered-additional-accounts/7113/3 "2024-11-22T14:19:00Z")

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Could you also please let us know the Browser you are using?